Effective Date: December 16, 2024
Office Symmetry LLC (“Office Symmetry,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.officesymmetry.com (the “Site”) or use our services.
By using our Site or services, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following categories of personal information:
• Contact Information — Name, phone number, email address, mailing address.
• Service Information — Information submitted for healthcare coordination, treatment authorization requests, scheduling, and equipment delivery.
• Communications — Messages, inquiries, or information you provide through forms, SMS, phone, or email.
• Technical Data — IP address, browser type, device information, and website usage analytics.
HOW WE USE YOUR INFORMATION
We use personal information to:
• Provide and coordinate healthcare-related support services.
• Process treatment authorizations, scheduling, and equipment logistics.
• Respond to inquiries and provide customer support.
• Send operational notifications and service updates.
• Improve website functionality and service performance.
• Maintain compliance with legal, regulatory, and contractual obligations.
We do not use your information for unsolicited marketing without your consent.
SMS COMMUNICATIONS AND CONSENT
By providing your phone number and opting in through our forms or service agreements, you consent to receive SMS messages from Office Symmetry related to:
• Authorization updates
• Scheduling notifications
• Patient or provider coordination
• Equipment delivery updates
• Service-related alerts
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at info@officesymmetry.com or +1 714-782-5820.
SMS consent is not shared with third parties or affiliates for marketing purposes.
HOW WE SHARE INFORMATION
We do not sell or rent personal information.
We may share information only as necessary with:
• Healthcare providers involved in care coordination
• Trusted service providers that assist in operating our business
• Technology vendors supporting secure communications or hosting
• Legal authorities when required by law or regulation
All partners are required to protect information and use it solely for authorized purposes.
DATA SECURITY
We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
DATA RETENTION
We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, and maintain operational records.
YOUR PRIVACY RIGHTS
You may request to access, correct, or delete your personal information by contacting us using the details below, subject to applicable legal or regulatory requirements.
THIRD-PARTY LINKS
Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites.
POLICY UPDATES
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
CONTACT INFORMATION
Backroom Office Symmetry LLC
DBA: Office Symmetry
500 N State College Blvd. Suite 1100 Orange, CA 92868
Phone: +1 714-782-5820
Email: info@officesymmetry.com
Website: www.officesymmetry.com